Peer Recovery Specialist

Seattle, Washington, United States | Care Team | Full-time | Fully remote

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Though we are not actively interviewing for this position, we are always looking for strong candidates, to build a bench of talent. We're growing and expecting to hire for this position again soon.

 

About us 

Working at Boulder

Boulder Care is a digital health platform for treating opioid addiction. 

Opioid overdose is the leading cause of death for Americans under 50, but fewer than 10% of people who need treatment are receiving it. Boulder is closing this gap by providing high-quality medication-based treatment via a digital platform. Patients get the support they deserve from our world-class clinical staff from the comfort and convenience of home. 

Why Work at Boulder?

  • Make a difference. Medication-assisted treatment works, but in the midst of a national crisis, the majority of US communities have no access to it. By providing more people with quality care, we can save and transform lives.
  • Work with the best. Boulder brings together the best clinicians, technologists, researchers, and business strategists, with the common goal of expanding access to life-saving treatment. Boulder’s clinical teams are the leading voices in addiction medicine. Our technology leadership has built products and services that scaled to hundreds of employees and hundreds of millions of end-users.
  • Grow with us. Boulder is a Series A stage, venture-funded company with investors like First Round and Greycroft Partners, and the opportunity to build a massive business. Our healthcare systems spend billions combating the opioid epidemic. By offering better care, we save lives and save payors money, creating immense financial value.

 

Peer Recovery Specialist at Boulder 

A Boulder Care Peer Recovery Specialist (PRS) is a person who uses their direct or indirect experience of recovery from mental illness, substance use disorders, and/or significant trauma, combined with skills learned in formal training, to deliver peer-based recovery support services with a focus on improving overall health and well-being, and quality of life.

 

Your Role as a Peer Recovery Specialist 

As a Peer Recovery Specialist, you will report directly to our Peer Recovery Services Manager. In this role, you will help scale a fast-growing, high-impact health care organization while working directly with participants to empower them on their recovery journeys.

This position is unique in the flexibility and convenience that it offers. Ideally, you are located in Ohio, Oregon, or Washington, but you will have the opportunity to work from your own home and maintain flexible hours. You will occasionally be expected to join Clinical Team and Peer Team calls as well as provide occasional coverage on weekends.

In this high-impact role you will deliver compassionate, empathetic telephonic, text-based, and video-based (telehealth) participant engagement and monitoring, assisted by a clinical decision-support tool. You will also coordinate with multidisciplinary care teams via telehealth tools to guide treatment planning and delivery.

 

Your Responsibilities

At Boulder, you’ll be a part of a dynamic, fast-growing team, working to:

  • Assist patients in identifying barriers to achieving sustained recovery and support by empowering them in the recovery management process
  • Assess patient progress, functioning, and willingness to engage peer services in collaboration with patients and Care Team members, identifying options for short/long-term whole-health goals, and recovery plans.
  • Educate on and liaise for patients available community resources, and the Boulder Care program components
  • Maintain a working knowledge of appropriate services and resources (e.g., housing, transportation, community-based recovery resources) to reduce the likelihood of health setbacks and promote improved health and well being; shares these resources with PRS teammates and other company personnel.
  • Assist with managing patients’ appointments and care-related tasks with Care Team members and referrals outside of Boulder Care
  • Regularly review general patient status with other members of patient's Care Team; maintain confidence & trust w/ patients by only documenting and disclosing sensitive patient information with patients' permission, except in cases of imminent harm or when patient discloses they are not using any of their Boulder-prescribed medication.
  • Assume primary role in providing social/emotional support and non-emergency-based, external, recovery-relevant resources to patients
  • Facilitate placement for higher levels of care as needed while maintaining contact with participants to enable continuity and streamline care transitions

 

Experiences and Attributes:

You bring to the table a demonstrated excellent experience in delivery peer recovery support services. Experience in any of the following areas will help inform work in this role: nontraditional recovery pathways/modalities,, substance use disorders, substance use disorders while pregnant, Hep C (and/or HIV), PTSD, trauma LGBTQ, comorbid psychiatric, or mental-health-or-substance-use-related criminal justice involvement.

 

Required Skills:

  • 1+ years experience navigating adjunctive opioid use disorder (OUD) treatment resources and referral processes
  • Strong preference for individuals utilizing underrepresented pathways/modes of substance use and/or mental illness recovery, and those with direct experience of marginalization from systems of care for mental health and/or substance use recovery (personal identification with any illness/recovery not required)
  • Peer certification in state of residence, where available, is required. Certification as a National Certified Peer Recovery Support Specialist (NCPRSS) through NAADAC, the Association for Addiction Professionals, is expected within 9 months of hire
  • Ability to navigate local and regional resources or recovery centers and help individuals leverage those resources
  • Can balance multiple tasks, prioritizing, and problem solving based on severity of need with minimal supervision
  • Clear written and verbal communication as well as extraordinary customer service and record keeping
  • Comfort leveraging Google Suite (GMail, GoogleDrive, GoogleDocs, etc.) or MS Office, video conferencing and messaging services like Slack for communication and collaboration
  • Ability to engage with participants as a peer support resource rather than a clinical resource

 

We believe there are several attributes that are critical for success in this position:

  • A passion for the Boulder Care mission of empowering participants suffering from substance use disorders on their recovery journeys
  • A bias towards action, a no-task-is-too-small attitude to your work, and a willingness to accept constructive criticism or supervision on an ongoing basis to improve outcomes
  • A willingness to accept and support multiple pathways of recovery
  • An embrace of harm reduction as a philosophical approach to medication-assisted recovery
  • A high degree of trustworthiness, integrity and professionalism and a relentless focus on participant confidentiality through compliance with HIPAA, 42 CFR Part II, the Boulder Care Code of Conduct and Code of Ethics, Boulder Care Standard Operating Procedures
  • Exceptional listening skills, cultural competence, and strong boundary management
  • Exceptional teamwork and a willingness to collaborate with/learn from interdisciplinary Care Team members including physicians, nurse practitioners, registered nurses, and care advocates in all aspects of care provision

 

Benefits:

  • Unlimited PTO*
  • 12 weeks of paid parental leave for the birth or adoption of a child*
  • 401(K) retirement savings at 6 months
  • Boulder Care pays 99% of monthly health coverage premiums for individual employee coverage
  • Boulder Care pays 50% of monthly health coverage premiums for dependents.
  • Mental health services including Doctors on Demand and EAP*
  • Mental health services through Tend Health
  • Remote friendly and flexible work arrangements
  • Professional development stipend for education contributing to work at Boulder
  • Hardware

If hired, and you are working remotely, you must meet Boulder’s Remote Worker Requirements & Expectations which include items such as a quiet designated office space with a locked door and access to high speed internet.

  

Boulder Care is an equal opportunity employer that recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. If you believe in our mission to deliver the world’s most advanced opioid addiction recovery plan, you are encouraged to apply.

 

To get more details about who we are and our employee benefits, check out Working at Boulder